How do I file a claim?

To file a claim, please Email the Highway Department the following information:

  • Your name and contact information (mailing address, phone number, email address), and
  • A statement detailing what occurred including, but not limited to, date, time, weather conditions, speed and direction of travel, location, and any other details relevant to your claim, and
  • A quote, receipt, or invoice for repair costs, and
  • A photo/photos of the item or vehicle and close-ups of the affected item or area of your vehicle.

All items may be submitted via email. Once received by our office, everything is forwarded to the risk management department. The insurance company will then be contacted to begin the claim process. Any further communication about a claim will come from the insurance company. Submission of these items does not indicate or guarantee Clay County's acceptance of liability or responsibility.

Show All Answers

1. What roads does the Clay County Highway Department maintain?
2. How is the Highway Department funded?
3. What is “right of way”?
4. How do I report a road concern?
5. Will the Highway Department pick up dead deer or other animals on County roads?
6. Will the Highway Department cut brush on County right-of-ways?
7. Will the Highway Department mow County right-of-ways?
8. Are salt and sand used to treat snow/ice on gravel roads?
9. Who is responsible for cleaning out my driveway tube?
10. Who is responsible for maintaining ditches and under-roadway culverts?
11. Does the County repair damaged mailboxes caused by snow removal?
12. How do I file a claim?